Inference Studio is a no-code software-as-a-service solution for automating real time customer interactions via voice, messaging and web channels.
In this webinar, join Inference VP Products, Santosh Kulkarni to learn about the latest Studio release.
Including:
- QForMe: Premium waiter functionality that allows transferring caller specific information to the agent prior to connecting the call.
- NLP enhancements: Learn about the improvements that we have made to our Natural language understanding capabilities.
- AMD enhancements: Learn how you can differentiate between AMD and Beep detection and trigger different call flows for each scenario.
Back to All Events
Earlier Event: September 17
Cisco Contact Center Summit
Later Event: October 3
Inference Studio 6.3 Preview (North America)