Recognize customers with a personalized interaction not a tree of menu options by referring to data you already have. The Smart Attendant app makes it easy to integrate speech recognition and custom text-to- speech prompts based on location, preferences

and history.

Call volumes vary with the day, time of day, seasons and at holiday times. Use the Smart Router app to route calls based on a range of variables. This is the quick and smart way to implement intelligent call routing and enhance the customer experience.

This task authenticates the caller using their employee ID and pin. It allows them to see their time off balance.

Promote a unified brand presence and deliver personalized local service using the Zip Code Router app. It’s quick and simple to update the app to direct calls based on a caller’s zip code. Enjoy the efficiency of centralization.

Add an extra level of customer care with outbound surveys or present your employee satisfaction survey as a handy telephone poll. Multiple pre- made templates mean endless options for easy customization.

Get started with the Collections app to automate the process of following up outstanding accounts. Draw debtor details from a spreadsheet or, if you prefer, integrate the solution with your billing system, the easy and economical way to manage debtors.

This Support Ticket Update app makes ticketing even smarter by providing clients with updates via automated outbound calls. It’s a simple, affordable way to keep customers informed. Create and initiate multiple campaigns, run from a spreadsheet or integrate with other systems.

Keep the customers you already have. Implement a reminder system to contact clients when membership nears expiry. The Subscription Reminder app makes it easy to get started and to create the right messaging to reflect your brand. Think laterally and create another campaign to offer special deals on landmark anniversaries.