SAN FRANCISCO, CA – (February 27, 2019) – Inference Solutions, a global provider of Intelligent Virtual Agents for sales and service organizations, today announced that Inference Studio 6.0 earneda Gold Stevie® Award for best new version of an IVR Solution at the annual Stevie Awards for Sales & Customer Service. The awards were presented to honorees during a gala banquet on Friday, February 22 at Caesars Palace in Las Vegas, NV.

“We are honored to be included in this year’s class of Stevie Award winners,” said Inference Solutions CEO Callan Schebella. “Earning this award is further validation that our latest release will continue to help our partners and the customers they serve use the latest Conversational AI technologies to deliver automated solutions that dramatically improve the service experience.”

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organization stages seven of the world’s leading business awards programs, including the prestigious American Business Awards®and International Business Awards®. 

More than 2,700 nominations from organizations in 45 nations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees.

“All of the Stevie Award winners should be very proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of public recognition,” said Stevie Awards President and Founder, Michael Gallagher.

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.  

About Inference Solutions

Founded in 2011 and headquartered in San Francisco, InferenceSolutions is a global provider of Intelligent Virtual Agents for sales and service organizations. Inference’s AI-powered Intelligent Virtual Agents automate the routine and repetitive conversations handled by live agents today over voice, chat and text. Inference is trusted by organizations around the world – from small business to the fortune 5000. Businesses and government organizations trust Inference to streamline inbound and outbound customer communications and service. Inference is resold by T1, T2 & T3 carriers, as well as by UC and Contact Center software providers to extend their automated self-service capabilities. For more information, visit www.inferencesolutions.com.

About the Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

Sponsors of the 13th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

FOR MORE INFORMATION:

John Snedigar, Faultline Communications 

john@faultlinecomms.com/ 408-705-7518