Business Development Representative (SF or Austin)

Inference Solutions is a global provider of Intelligent Virtual Agents (IVAs). Businesses of all sizes use Inference IVAs to automate conversational interactions with their customers over the phone, SMS, web and WhatsApp.

The Inference Studio platform is resold by dozens of partners across North America, EMEA, APAC and Africa.  Inference IVAs utilize the latest advances in speech recognition, text-to-speech, natural language processing and voice biometrics to provide 24/7 service and process millions of interactions each month across hundreds of end customers. Inference is currently building out its sales team in the Domain in North Austin, TX.

Job brief

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

Ultimately, you will boost sales and contribute to our long-term business growth.

Responsibilities

  • Qualify leads from marketing campaigns as sales opportunities

  • Contact potential clients through cold calls and emails

  • Present our company to potential clients

  • Identify client needs and suggest appropriate products/services

  • Customize product solutions to increase customer satisfaction

  • Build long-term trusting relationships with clients

  • Proactively seek new business opportunities in the market

  • Set up meetings or calls between prospective clients and Account Executives

  • Report to the BDR Manager on (weekly/monthly/quarterly) sales results

  • Stay up-to-date with new products/services and new pricing/payment plans

Requirements

  • Proven work experience as a Business Development Representative, Sales Account Executive or similar role

  • Hands-on experience with multiple sales techniques (including cold calls)

  • Track record of achieving sales quotas

  • Experience with CRM software (e.g. Copper)

  • Understanding of sales performance metrics

  • Excellent communication and negotiation skills

  • Ability to deliver engaging presentations

Benefits

We're building a talented but humble team where everyone has the opportunity to have immediate impact. You will also help form the cultural foundation of the Inference Solutions team. If this sounds like your kind of challenge, we want to hear from you!

  • Comprehensive health, medical, dental, vision insurance for you and your dependents (90% covered by the company, incl. dependents).

  • Flexible vacation policy.

  • Awesome team that cares about Inference's mission, product and co-workers!

  • Competitive salary and meaningful equity in a fast-growing start-up.

  • 401(k) program.

Please submit your resume and a cover letter that describes why you are interested in joining the team. Highlight your past experience leading corporate communications along with your experience working with UC, Contact Center and Telecommunications providers. Apply at careers@inferencesolutions.com